Telstra’s sneaky trick costs you money

Q. A few weeks ago you gave a number to ring Telstra to extend the rings on your mobile phone before it goes to message bank. Mine goes to message bank so many times. I was driving at the time and didn’t get the number. I hear your show most Sundays while I’m traveling to my children’s sporting events. I love the show.

Josie’s answer: Thanks for listening to Money Matters and happy (and humbled) to hear you love the show.  This was one of my Money Saving Tips without the BS (boring stuff) that I do at the end of the show.

I was doing one of my usual rants and raves and implied that the phone companies are very sneaky as they set the number of rings on our phone to about 3 or 4 and then it goes to message bank.

As a result, we have to pay to retrieve the message and then ring back.  Furthermore, the person who has rung you has also paid for the call.   Basically a blatant rip off.    Most of the phone companies are doing this to boost their profits. Read more